Confusing Email


#1

I saw this email in my inbox just now:


I think there’s a problem with the automated emails. :grinning:


Strange email from Soylent
#2

You mean the delivery dates or the Soylent version number?


#3

I think he means the dates heh

@Soylent


#4

Both. I was surprised & confused to see another Soylent shipment email, but I got a good chuckle out of it.


#5

I just got an email last Friday:

Dear Soylent supporter,

We are happy to inform you that shipping labels have been printed for your order. Please note in some cases it may take 24-48 hours for your tracking number to become active.

Congratulations on being one of the first people to try Soylent 1.3!

Thing is I cancelled my subscription previously. and the tracking link provided leads to an already shipped and received product – delivered on Nov 17, 2014.

If a shipment really is heading my way, I’ll pay for it of course because I’m curious about the new version which apparently tastes better. But I’m baffled.

Eve


#6

I got it too, but my credit card was not charged, so I think it’s just a mistake.

Xander


#7

Apologies for the confusion with the mentioned shipping notification. It was an erroneous duplicate sent by our shipper. We’ve contacted them to identify the issue and sent a follow up email to everyone who received it. No cards were charged and no Soylent was shipped.


#8

Well, that’s good to know.