Customer Service Issues


#1

I subscribed to both 1.5 and 2.0 on the 17th. After getting no shipping notifications for 3 days, I sent an email to info@soylent.com. I got the auto reply assuring me someone would respond asap. It has been three days since I was assured that someone would contact me. Nobody has, and my subscription of Soylent 1.5, which was ordered 6 days ago, also has not shipped, while my 2.0 has. Another email to info@soylent.com this morning has generated no response.

@Conor


#2

Could you PM me with the email you used to contact us so I can pull up your order.