Did my order go through?


#1

I just placed an order for the $230 package. However, I didn’t receive a confirmation number and I didn’t reach anything like a ‘thank you for your order’ page. How long does it take to get a confirmation email (if one is sent)? If not, or I don’t receive one, is there any way to check on my order? Thank you.


#2

There is no confirmation email, or at least I have not received one when I ordered 2 or 3 days into the campaign.


#3

Strange, 'cause I actually got a confirmation email when I placed my order:

Soylent Corporation

Soylent - Free Your Body
Name: Xak
Date: 05/21/2013
Amount: $230.00
Card: MasterCard ************

Reward Selected: One Month’s Supply of Soylent

Payment ID: AAC25B11E2929128ACD34F5341

Please keep this email as your receipt

Maybe check your Spam folder, make sure it didn’t go in there?


#4

Remember that this isn’t an ‘order’ at the moment, you’re donating to the company’s startup with a reward of some Soylent.

That being said, I’ve had a problem with the site myself; when I hit ‘make payment’ for mine, it goes directly to a popup asking for a login. I posted about it here http://discourse.soylent.me/t/pledge-site-prompting-for-username-and-password/3351/5 and emailed info@soylent.me. Might try the email.