I just placed an order for the $230 package. However, I didn’t receive a confirmation number and I didn’t reach anything like a ‘thank you for your order’ page. How long does it take to get a confirmation email (if one is sent)? If not, or I don’t receive one, is there any way to check on my order? Thank you.
There is no confirmation email, or at least I have not received one when I ordered 2 or 3 days into the campaign.
Strange, 'cause I actually got a confirmation email when I placed my order:
Soylent - Free Your Body
Card: MasterCard ************
Reward Selected: One Month’s Supply of Soylent
Payment ID: AAC25B11E2929128ACD34F5341
Please keep this email as your receipt
Maybe check your Spam folder, make sure it didn’t go in there?
Remember that this isn’t an ‘order’ at the moment, you’re donating to the company’s startup with a reward of some Soylent.
That being said, I’ve had a problem with the site myself; when I hit ‘make payment’ for mine, it goes directly to a popup asking for a login. I posted about it here http://discourse.soylent.me/t/pledge-site-prompting-for-username-and-password/3351/5 and emailed firstname.lastname@example.org. Might try the email.