Conor was helping me resolve an issue with Coffiest but after replying with the bottle cap information he requested he hasn’t given any response to my message since September 17. I checked back in October, leaving another message, and I did the same again in December. unfortunately my subscription unpaused automatically and I ended up getting two more boxes (useless to me), but I traded them to a friend for Cacao. Anyway, I haven’t been following the forums closely but I’m assuming Conor doesn’t work for Soylent any more? Is there a new community manager who I should follow up with?