Wow, I am honestly surprised and very disappointed at the non-deliverance of product that has occurred. Despite some unknowns about the soylent team, I believed in what now seems to have been only a semblence of excellent community interaction and customer feedback.
It is now more than two weeks since my package was scheduled to arrive but never did. This despite other packages successfully dropped off on the same day.
After a quick pm from conor that completely obfuscates the core issue and tries to establish a different problem as the core of my complaint, I heard nothing more from him or the Soylent team.
No communication. No compensation. No Soylent.
That’s what I unfortunately have decided. I must cancel my subscription. I cannot trust Rosa labs or the Soylent team to uphold their end of the bargain, nor can I believe they are willing to find workable solutions for their customers.
I write here to help anyone else who is to have issues, frustrations, or trepidations in dealing with Rosa Labs and the Soylent team.