After thinking about Soylent for a long time, I finally decided to order my first bag (21 meals). I received a confirmation e-mail letting me know I would be receiving a “starter kit” a couple weeks in advance and would later receive shipping information regarding my order.
When I went through the checkout process, I made an add-on purchase of an “airtight pitcher”… my question is, am I now going to receive two pitchers? How easy is the refund process if I no longer need the additional pitcher if that’s the case?
I already sent an e-mail to the firstname.lastname@example.org asking for clarification, but was asking here in case anyone else has experienced this.