So, I have two Fedex tracking numbers that look like they were created at the same time. However it looks like only one shipped. The one that shipped is the starter kit, and that should be arriving today. However the one that contains the actual months worth of Soylent looks like the only step that has been taken was that shipping information was sent to Fedex, and it remains in the status of “Initiated”. This was an order I placed as a backer.
However yesterday, I received an e-mail asking me to confirm my address for my subscription, explaining to me my subscription would be sent out shortly. Based on how that e-mail was worded it looks like you had assumed that I had recently received my Soylent already (which in theory would be accurate based on what seems should have happened) so it would be kinda weird if the subscription got here before my backer order.
Also, just to make a point to preempt any potential issue. I was already charged for my subscription in May so I would appreciate not being charged again (not saying you are willingly doing it, just recognizing that this process may be messy).
Thank you guys for all the hard work you are doing in bringing this idea to reality.