How do I temporarily lower my subscription level from 4 weeks to 1 week? I had to put my experiment of being on Soylent fulltime off for a couple of months due to life events and now I have a backlog. I’m not seeing any way to change it on the chargebee portal.
There’s no way to change it at this time, for now you must cancel your 4 week order and place a new 1 week order… or wait a few weeks until you use up a bit of what you have and restart the larger order then.
They say we will have more options eventually, but for now this is the best we can do.
But as long as you use the same email address, your “new” one-week subscription will be fulfilled for you as an existing subscriber, so it works out for you the same as a changed subscription. You don’t lose your hard-earned place at the front.
Thanks guys. I was a bit leery about clicking cancel, thought for sure I was missing something.