How do I temporarily change my subscription level?


#1

How do I temporarily lower my subscription level from 4 weeks to 1 week? I had to put my experiment of being on Soylent fulltime off for a couple of months due to life events and now I have a backlog. I’m not seeing any way to change it on the chargebee portal.


#2

There’s no way to change it at this time, for now you must cancel your 4 week order and place a new 1 week order… or wait a few weeks until you use up a bit of what you have and restart the larger order then.

They say we will have more options eventually, but for now this is the best we can do.


#3

But as long as you use the same email address, your “new” one-week subscription will be fulfilled for you as an existing subscriber, so it works out for you the same as a changed subscription. You don’t lose your hard-earned place at the front.


#4

Thanks guys. I was a bit leery about clicking cancel, thought for sure I was missing something.