How Long Does it Take For A Subscription to Start?


#1

Hey Guys, I was wondering how long it took to get your subscription after a reorder? I ordered a 2 week supply (non-subscription) in August and received it on Feb 21. After a couple of days I bought a 28 day subscription on 2/25 and I have not heard anything about shipping.

I am running low on my initial order and I am wondering when the subscription starts if it will sent smoothly as I do not want to have gaps in my Soylent usage.

What are your guys experience with your subscription and getting it started?

Thank you for your time and opinion!


#2

Normally subscriptions should start pretty quick if you’re already received a first order. Within 2 weeks I believe. Sounds like you’ll either receive some info very soon, or something may have slipped through the cracks. I suggest emailing them to check.


#3

1-2 weeks would be normal. I’d email info@soylent.me and ask for assistance.


#4

I emailed them on the 11th and was told “There is a chance that it is set to be processed tomorrow, but I have added the order to our manual list just in case. You can expect a shipping notification with a tracking number within the next week.”

So we will have to wait and see. My next purchase date is the 25th. I just don’t want to have down time with the availability when I am on a subscription


#5

When I subscribed after getting my first week of Soylent 1.3 (exactly 6 months after ordering), it took 7 days to get the subscription order.


#6

Email us at info@soylent.me and lets see whats happened :slight_smile:


#7

Email sent, thanks @Conor


#8

It depends also on where you live. Once they ship it, it could take 5-7 days, or it could take one day. I live in Connecticut and my last shipment was sent out of PA. I took one day to get to my door. If they ship it from CA it takes about 5 days.


#9

I live in SoCal and shipped from SoCal it took 1 day.


#10

Got my shipping confirmation a few hours ago. Glad that this got resolved!