The definition of “shipping” is not entirely unambiguous. I imagine that the company considers the Soylent shipped when it orders it to be sent. I don’t suppose it follows the delivery man to see when he or she actually picks it up. I regularly get items from Amazon that are guaranteed to be delivered on a certain day but I don’t receive them until a day later.
The first Soylent I ordered arrived six months later. I’d say matters have improved a whole lot since then. I normally receive my order in less than a week. Of course, there’s always something to complain about. This company is growing rapidly and that means it constantly has to overcome new problems. That’s what “growing rapidly” means, in effect.