I missing my subscription also. My credit card was charged 10/29/2014, but my order hasn't been ship. It was shipped faster last month, only a few days after I was charged


#1

Continuing the discussion from Missed my subscription shipment?:


#2

My credit card was also charged on 10/29/2014 and it hasn’t been shipped. It was shipped a few days after I was charged last month.


#3

If you want a reply you need to tag @Soylent to get their attention.


#4

@soylent I’m in the same boat, submited my subscription for the first time 10/28/14 however I was an original backer and recieved the original 3 month order a while ago. This was my first reorder


#5

My credit card was also charged on 10/29 (monthly subscription) and I just got my shipping notification today. They are behind, but seem to be working to get the orders out.


#6

@lbreault Your subscription is currently en route. Expect delivery in 2-3 business days.

@lvanTheTerrible Your Soylent will ship in 2-3 business days. The tracking number will be emailed when the shipping label is created. ETA is 5-6 business days.

Thanks!


#7

Hi @soylent. I was charged on 11/3 and I have sent 3 emails since then and heard nothing and received nothing. Please let me know what’s going on.