Increase subscription without cancelling


#1

@Soylent

Hey, I’d like to increase my subscription to 28 bags, but I appear to need to cancel my subscription to do so. I haven’t yet received my first order, so I wasn’t sure if this would affect shipping time.

Thsi appears to be the way to do this, via: http://discourse.soylent.me/t/change-subscription-without-canceling/16229, http://discourse.soylent.me/t/official-soylent-discourse-customer-support/17316

Thanks


#2

I emailed help@soylent.me and they changed it for me, and explained that currently the system requires RL to change your subscription manually but they’re working making it so you can do it yourself.


#3

@jdchittle Your subscription has been upgraded to 28 bags and your card charged for the difference. @malove2play is correct about subscription adjustments and help@soylent.me for these requests. However, I’ve manually submitted your request so you’re all set now – you can view this in your account. Thanks!