No, I don’t work for them, haha. Also, the way most crowdfunding campaigns work, they don’t actually get the funds until the end of the campaign, so they couldn’t really start work until it ended (which was fairly recently, as far as the business world is concerned). They ended up with more than 10x the demand they expected, so putting everything together on that scale has caused delays. I know you said you’ve been busy, but if you have a chance to read through their blog, they’ve been pretty completely transparent about exactly what they’re doing, what they’re spending time on, and what the next thing is. This post is probably a good place to start.
Also, for context, Julio is VP of the company, and handles a lot of the customer/community interaction – tagging him in a post means he’ll get a little notification next time he comes here (and/or an email), letting him know someone mentioned him directly. He may or may not end up writing a full response to either the “Pre Order” term suggestion or the vegan issue right here on the forum, but the team has historically been open to feedback, so I’m sure they’ll both be taken under consideration at the very least. Like I said, with the attention that fish oil has been getting since the last blog post, it’s possible they’ll address it in their next update.
As far as the info we have now though, it was pretty clear on the last update that fish oil is hard to get past for at least the first official release, so it may be that this won’t be a supportable company for you for a little while. As stated in the blog though, they’re working on a 100% vegan ingredient set for the future, so it is on the horizon