Is this a valid email?


#1

I recieved an email from support@soylent.zendesk.com claiming to be a reply from a request i sent them, only thing is i never emailed them, they want to verify my mailing address for some reason, ive been recieving soylent from 1.0 on up till now with no issues. Im just curious if this is a scam email. @Conor


#2

Should not have zendesk (we use zendesk) in the title, let me talk to the dev team on Monday. Thank you for bringing this to my attention.


#3

They probably use zendesk for customer service/tracking, but had it set up to use Soylent domain names. The recent conversion from soylent.me to soylent.com may have introduced a bug that someone needs to look at.


#4

I clicked the ‘report a problem’ on the soylent.com account page and the email I received also has zendesk in it.

Soylent API (Soylent) support@soylent.zendesk.com