Thank you again for ordering Soylent, the new way to easily eat a nutritionally complete meal.
Based on early customer feedback, we paused production (now resumed) to make some changes to our packaging to make it even easier to integrate Soylent into your life. This unfortunately caused a delay in production, which pushed your order back by up to an additional 8 to 10 weeks (beyond the 10 to 12 weeks lead time we anticipated when you first purchased).
We apologize for the delay and truly appreciate your patience as we bring this efficient approach to food to our customers. We are confident your Soylent experience will be worth the wait.
If you have any questions please contact us at firstname.lastname@example.org.
Note: If you originally bought Soylent during our crowdfunding phase (prior to 05/06/14), we will fill that order first and consider any purchases you made on our website to be reorders. Any reorders will ship within 1-2 weeks after you receive your crowdfunding order.
Yay for 2 to 3 month delay