Kickstarter Soylent?


#1

I think I know why I can’t find login at backerkit. I paid for week soylent at Kickstarter before kickstarter killed project there. However, since it already surpassed the goal when I ordered, I already paid for it. I don’t think I ever got money back, so will I get week worth of soylent or not?


#2

Projects on Kickstarter do not keep the money if a project is not successful. Either they never took it out or they refunded you. I would suggest going and contacting the company for whatever card you used to pay for it. Get a statement. First find where the money was deducted. If there was an actual deduction then look for a refund on your statement. If by some slim chance they did deduct the money and did not give it back contact kickstarter and/or the soylent team. ITs possible but I find it unlikely they took your money and did not give it back.


#3

We never had a Kickstarter campaign, only Crowdhoster (http://soylent.me) please email info@soylent.me and we can get this figured out.


#4

Odd indeed. I checked my activity for 2 years, since april 30 2012 to now, for one week of soylent. Nothing. Just in case I misremembered, I checked for 2 weeks amount. Nothing too.

I guess somehow my order didn’t work out or something.

I guess I’ll wait till you guys are all caught up before ordering soylent.


#5

Strange! There’s still time to place an order and be included in the initial shipping queue, just make sure you do so before Friday at 12:00pm PST.


#6

I tried, error when processing payment information.


#7

That’s generally caused by either your browser blocking javascript or your bank mistakenly flagging the charge as fraudulent. Can you try using a different browser? If that still fails, please contact your bank and confirm they are not blocking the charge.

If neither of those fixes the issue, please let me know!