This post was closed after the moderator misunderstood: http://discourse.soylent.me/t/poor-communication-of-business-skill/14895
My criticism wasn’t about the fact that they cannot post updates about how things were going, but more specifically, that it wasn’t posted originally that it would take over a year to fulfill my order. It is entirely reasonable that an order would be fulfilled within a month or so, not a year. That should have been known to me in the first place.
Please don’t jump to conclusions, but ask questions to delve into someone’s mind before closing a thread. It was entirely irresponsible on the part of the moderator.