My order was placed May 8. Portal reflects June 10?


#1

I placed my order for a week’s supply subscription on May 8, 2014. The portal reflects my subscription wasn’t activated until June 10th…over a month after I placed my order. Please advise. I don’t want to fall farther back in the que to receive the order I placed nearly 3 months ago.


#2

We sent out an email to all subscribers affected by this, apologies for the confusion if you didn’t receive it!

Creation/Renewal Dates:
You will notice that your subscription renewal date is August 1 2014, and your subscription creation date may not be correct. You can disregard these dates – we will be automatically activating subscriptions 10-12 weeks after they were originally created, once the first delivery has shipped. (If you have a pending Soylent order from the old Soylent.me crowdfunding site, your subscription will be activated within 10 business days of receiving your order.)


#3

Thanks JulioMiles…