I placed my order for a week’s supply subscription on May 8, 2014. The portal reflects my subscription wasn’t activated until June 10th…over a month after I placed my order. Please advise. I don’t want to fall farther back in the que to receive the order I placed nearly 3 months ago.
We sent out an email to all subscribers affected by this, apologies for the confusion if you didn’t receive it!
You will notice that your subscription renewal date is August 1 2014, and your subscription creation date may not be correct. You can disregard these dates – we will be automatically activating subscriptions 10-12 weeks after they were originally created, once the first delivery has shipped. (If you have a pending Soylent order from the old Soylent.me crowdfunding site, your subscription will be activated within 10 business days of receiving your order.)