No seal accident


#21

Just opened one of the new bottles tonight for dinner, was definitely thrown by the lack of a foil seal! I actually paused and checked the trash, thinking I’d automatically just disposed of it.

The whole reason I’m here now is as a sanity check that I didn’t get a “bad” bottle without a seal. Would have been nice to get some kind of heads-up.


#22

Communication is definitely not RL’s strong suit. Nor is food design, or QA, or logistics, or packaging, or…crap. They are good at ideation?


#23

So excited for these!


#24

WHAT? They truly ditched release notes?


#25

They aren’t what they once were.


#26

No.


#27

I opened the bottle while tipping it. I used to like angling it to the side so that I could get at the seal right away.


#28

Doh!! I guess I need to be more careful when I open these things now.


#29

Well, I don’t see a release note about removing the seals from the bottles. My new shipment of 2.0 has no seals and I wouldn’t have known unless someone mentioned it here. A change like that should warrant a v2.01 release note, or something.


#30

The release notes are for the product, not for the packaging. From day one 2.0 didn’t have a seal; it was added as a temporary measure to prevent mold, and now that they can they’ve removed it again.


#31

That doesn’t mean it shouldn’t include the packaging. They should be doing changelogs. And that changelog should be easily accessible when you are placing an order. Or emailed if on a subscription.