Fwd: Your Soylent order has shipped! ERROR! ERROR! I did NOT place this order!
I was startled and alarmed to find this email (forwarded below) in my Inbox this morning!
I did NOT place a subscription order, I placed a one-time order that you fulfilled and that I received in December.
Please DO NOT SHIP another order of Soylent: I have not ordered it and I do not want it.
You are NOT authorized to charge my credit card for another order of Soylent.
Further, the “Track Your Shipment:” link in the original email you sent late last night does not work. It looks like a link, but it goes no where at all, so I cannot attempt to verify the status of this erroneous non-order.
In addition, I am unable to log into https://soylent.chargebeeportal.com/ because your system responds with the message
" The email address entered does not belong to any account. Please check
the URL in the address bar to ensure you’re trying to login to
the right customer portal.",
even though this is the email I used to order, to comment on your blog, and to which you sent the erroneous notice on my non-order.
Please correct these matters promptly and notify me when you have done so.
I absolutely will dispute any charges for this on my credit card as fraudulent.
-------- Forwarded Message --------
Subject: Your Soylent order has shipped!
Date: Tue, 03 Feb 2015 05:24:21 +0000
From: Soylent <firstname.lastname@example.org>
We are extremely happy to inform you that shipping labels have been generated for your Soylent order, and it will be picked up by in the next 24-48 hours!
Track Your Shipment:
We know it's been a long wait, and we appreciate your patience and support. Congratulations on being one of the first people to try Soylent 1.0! Please visit http://soylent.me/#prep for updated Soylent preparation & storage instructions.
1x Soylent - Soylent / 7
Soylent - Soylent / 7: One week of Soylent
Soylent - Soylent / 14: Two weeks of Soylent
Soylent - Soylent / 28: One month of Soylent
We couldn't have done this without your support, thanks again. And don't forget to visit http://soylent.me/#prep for updated Soylent preparation & storage instructions!
The Soylent Team