I hate to say this, but it is becoming increasingly obvious that the reason they are not giving shipping updates is because they simply cannot. They have completely mismanaged the shipping process and I suspect, are at this point, doing some sort of manual process. I’m betting it went down close to this. 1) Backerkit sucks and couldn’t process payments/shipping like they needed them to (how this would be a problem I don’t know). 2) They switched to another processing system that also did not mesh well with the way they wanted to ship. 3) They did not manage to merge the two sets of data and are now having to manual pick/pull orders.
Obviously this is pure speculation, but I cannot freaking imagine how the hell a company can be so shit poor at shipping a product (new or not). I mean, there have been so many shipping errors (and only the ones reported on this forum mind you), lost orders, wrong orders (vanclute’s non-vegan shipments) I can’t even fathom. I honestly don’t think they could do any worse if they had monkeys shipping this shit.
Let’s think about this logically. They are printing a shipping label and putting it on a box with 1,2,3,4 or more weeks of their product. This is not fucking rocket science. I could screw this up less and ship more by manually writing out every label myself.
What’s worse, is that they haven’t brought anyone in to fix it. I’m not even going to start on about the customer service issue, which in my mind is a worse disaster. But also equally easy to fix.
The only other possible alternative is that their supply is so limited, that by sharing shipping information it would make it obvious that was the problem.
TL;DR - They can’t provide those shipping numbers because their system sucks or they don’t want to expose their godawful supply rate.