So I originally ordered in early January of this year. 1 week of soylent. ($65)
After the launch, I purchased some through the subscription method ($130) for two weeks/14 bags. (May 7th)
So far, I have yet to receive any word on either of them. I saw someone’s shipment was delayed, so I went in to my account to see when my shipment date was… or at least I tried.
Currently, I apparently do not have an account because there isn’t one that has been created that is associated with my email address.
So as of right now, they have ~$200 of my preorder money… but I have no way to access anything. I don’t have any accounts attached and no record of payment. Luckily I paid with bitcoin so I know the exact day that I paid.
I’m pretty frustrated. Not only have some people received their 2nd and 3rd shipments, the subscription orders were supposed to be shipped within “10-12 weeks regardless of size”. It’s not the 13th week and I haven’t heard anything, nor even received my first order.
I don’t even know if I can get a refund at this point because my account somehow doesn’t even exist.
Can anyone help me figure out what’s going on and if I’ll ever get my Soylent?