@Ode, NordicTrack 16.9
Thanks everyone, for the input and information. My address is abbreviated or simplified as much as it can be, no periods, commas, apostrophes’, etc. I’ve actually subscribed to Soylent a few times in the past 2 years, and I’ve had a similar problem to this before. On my order history, the current address is the same exact address as all of my past orders. The older; canceled subscriptions do indicate the address is valid, which is my current address. The way I fixed it before was through contacting Soylent customer service via the “Report a problem” button on their product page. So before I even posted here, that is what I did, and I received a friendly automated message from Rosa Labs / Soylent saying the following,
Thank you for contacting Soylent!
We respond to 100% of customer inquiries individually and investigate all potential issues carefully.
We appreciate our team’s hard work this year and have given them time off through the New Year’s holiday to be with their families and loved ones. We apologize for any delay this may cause in responding to your request.
Many thanks and Happy Holidays,
Soylent Customer Care
If their staff is out for the holidays, its not a big deal. It just means I’ll have a 3rd box of Soylent to get me started in 2017, when I switch to the 14 bags (2 boxes) subscription. The crux of why I posted this here on the board was to make it more visible to any lurking staff in passing who may be able to help. If not, its understandable with it being the holidays. I’ve been so busy the last few months, I never even noticed that today was Xmas Eve, always running around busy myself.
Happy holidays, all.