Orders falling through cracks


I felt I needed to create a thread because my posts in other threads are ignored and emailing support is just giving me non-answers about “shipping in the next few weeks”, so I thought it warranted a new thread.

Anyway, @soylent has my order fallen through the cracks? My order is #11249 and I’ve seen posts all over these forums and on the tracker with orders placed after mine (ranging from all types of order sizes/types) being delivered.

Where is my order? Why is it so hard to get a straight answer from you guys?


They didn’t reply to me when I tagged them or email them, but they did reply to my private message. So you might want to try that. :smiley:


Your order shipped today, I’ll PM you the tracking number in case you didn’t receive the email. Thanks for your patience!