Hello, I’ve been excited about Soylent since first seeing their kickstarter last year. This seems like a great product and the openness from the company and the community (especially with the DIY Soylent section) make it much better than any similar products.
I have a few questions about shipping and packaging:
If I place an order now will I be charged now or when my order ships?
The packaging seems too fancy and possibly wasteful for 3 meals. Would it be cheaper to just put them in single serving plastic pouches instead or is light a major issue for keeping the potency of ingredients?
Will production ever meet demand? Many people are waiting until the shipping times are more reasonable to place their order and there will be a significant portion of customers who will be reordering and subscribing to regular shipments shortly after their first products arrive. What are the bottlenecks? Packaging? Ingredients? Factory space? Funding?
This product seems like it has so much potential but if a competitor pops up that can deliver faster, you guys might lose, and I’d hate to see that.
If you ever have excess products then just throw them on Amazon for a slightly increased price to make up for the fees they charge.
Can we see some pictures of the factory? Can we get some real numbers on the amount of products that can be produced weekly? What do you expect demand and supply to be in 6 months?
Soylent is a winning product, there is a huge amount of support, but 3 months expected shipping is inexcusable. What can we do to help? Just ask the community to help source ingredients or factory space or funding and we’ll gladly help.