Packaging: Containers for oil are prone to leak


#1

Some oil spills out from the oil containers if left too long laying down. I’d say this has been in storage for about 2 months. The most oil lost was about 5 grams so its not too bad, just an oily mess.

Other than that, I absolutely love this stuff, a total life saver.


Just got my subscription, Soylent bags not sealed
#2

Over the next couple of days I’ll be repackaging all the Soylent I’ve gotten to stop any more oil leaks.


#3

We have just transitioned to a new oil bottle that doesn’t seem to leak at all. Please look out for it in future shipments and let me know if you have any more feedback.


#4

Glad to hear <3 @MattCauble :smiley:


#5

I just emailed about my leaky bottle experience, 1 in every 7 bottles for a 2 month order. Did everyone experience leaky bottles in shipping or was mine handled particularly rough by the carrier?


#6

We’ll definitely get your leaky bottles replaced, @user – thanks for letting us know!


#7

Just wanted to inform everyone that a rep at Soylent emailed me within 1 day of my initial email to let me know replacement oil bottles are on the way to me this week. Next day service! Nice!


#8

I just found this a few minutes after emailing about my own leaky bottles. I thought it was just particularly rough handling as well. Glad to know it’s already been addressed.