Printable Invoices


#1

After moving to new platform for customer subscriptions, there are no longer (as far as I could find) any option to view a full invoice for monthly shipments.

Does anyone know how to get hold of invoices? I need a real invoice that declares what’s in the shipment, the cost and identifier. This was possible in the old system, now I simply get a list which can’t be used for much.

  • Sondre

#2

@Conor
   


#3

You can email us at info@soylent.com we can send it for you upon request.


#4

I sent a request 6 days ago to info@soylent.com for a PDF invoice for a recent shipment and I still haven’t gotten a response. I need this invoice ASAP and there doesn’t seem to be any other way to contact support or follow up on this ticket.

What else do I need to do? It really shouldn’t be this hard to get an invoice


#5

Just curious. Why do you need one so bad?


#6

Reimbursement for travel per diem.


#7

To clear Customs. Thankfully they have finally sent it.