apologies for the confusion, currently subscription orders will ship 1-2 weeks after being charged. understand this is not ideal …and this delay will definitely be eliminated in the near future.
I just finally got a response from @soylent on twitter and they say there will be a 1-2 week delay on reorders. That’s 1-2 weeks after they charge your account they might ship.
They should stop charging if they can’t ship. And they should let their customers know what is going on.
Still no response from anyone at RosaLabs on the forums.