I have sent a question via email about 5 weeks ago with no response. I tried again a few weeks ago, and before that I actually sent the question in their website form. No response in my spam folder. What do I have to do to ask a simple question? I would like to know what “artificial flavor” means and how much of it, and how much compared to Soylent 1.1 I asked the question about 1.2 but now that 1.3 is out, I guess I’m asking about that one.
Any advice on how to get my answer or is this response time normal