Scoop problems?


Has anyone had issues with their scoops breaking? I was washing mine (by hand) tonight, and the handle just snapped off. Hubby checked it out and said the welding was really poorly done. Has anyone else had this problem? I reordered the day I got my Soylent … @ana or @JulioMiles or @MattCauble, is there any chance of getting a replacement when my next order ships?


No problems here, I’ve only had mine for a few days though.


Please PM me the email address that you used to place your order, and we’ll get a replacement sent out. Apologies for the inconvenience!


Message sent, thanks so much :slight_smile:


Same issue with broken scoop as soon as I took it out of the package. Made me worry a little about the pitcher, but that’s worked very well so far.