Scoop problems?


#1

Has anyone had issues with their scoops breaking? I was washing mine (by hand) tonight, and the handle just snapped off. Hubby checked it out and said the welding was really poorly done. Has anyone else had this problem? I reordered the day I got my Soylent … @ana or @JulioMiles or @MattCauble, is there any chance of getting a replacement when my next order ships?


#2

No problems here, I’ve only had mine for a few days though.


#3

Please PM me the email address that you used to place your order, and we’ll get a replacement sent out. Apologies for the inconvenience!


#4

Message sent, thanks so much :slight_smile:


#5

Same issue with broken scoop as soon as I took it out of the package. Made me worry a little about the pitcher, but that’s worked very well so far.