Hello all, I know that no one can really help me on here with this issue, but I’ve now tried emailing twice, and have not gotten any response whatsoever in over 24 hours. Compared to receiving a response to an inquiry a month ago within 5 minutes of my emailing, I’m quite frustrated at this point, so I figured if I brought my issue here, maybe it would gain some actual attention.
I placed my order for a subscription on July 27th after a trial run of one month prior, which was incredible in every way. Communication, as mentioned, was prompt and thorough, my order itself arrived in a mere 2 business days, and being on soylent was a dream come true for me. I have always had a poor diet and eating habits due to various reasons that I have tried to fix, but have been unsuccessful, and so soylent changed my life in ways I can’t even begin to describe.
So, here we are, August 5th, and I have no sign of my order showing up. The site states a shipping date of the 27th, and gives me the shipping order ID, but of course, no tracking number with a courier is ever displayed anywhere, or was given to me, so I can’t even try to confirm on my own what the issue is. At this point, though, I am out of my supply of soylent, and the effects are hitting me very hard, which you can imagine, have been very problematic for me in all areas of my life.
If anyone is seeing this that can perhaps do something about it, I would be endlessly appreciative. Soylent changed my life, and not having it is putting me right back to where I started, and if this is going to be a problem every single month, then I’m going to have to cancel my subscription, and investigate other, more reliable, options, which is extremely unfortunate, as I like everything soylent has on offer.