I’m a Soylent customer in Canada and a few minutes ago received an email signed by founder/CEO Rob Rhinehart. “The Canadian Food Inspection Agency (CFIA) recently informed us that our products do not meet a select few of the CFIA requirements for a “meal replacement.” Although we feel strongly that these requirements do not reflect the current understanding of human nutritional needs, … we are unable to ship any additional product to our Canadian warehouses or sell Soylent to our Canadian customers until this is resolved.”
A copy of the full email, with a FAQ, is at https://faq.soylent.com/hc/en-us/articles/115005267426 . Although the email says “we have posted a detailed FAQ to share all the information we have at our disposal”, the FAQ does not say which Canadian government requirements Soylent isn’t meeting. I presume that Soylent has too little (or none), or too much, of certain things to qualify as a meal replacement, and that there is no other category that the CFIA can/will reclassify it into.
While I’m certainly curious about which requirements aren’t being met, really it doesn’t matter in practical terms to me since the bottom line is that I can no longer legally buy Soylent. I imagine that either the Canadian requirements or the Soylent formulation will need to change, and either of those would likely take a long time.
I’m okay for now (fortunately I bought recently) but when I’m about to run out I will be looking for a grey-market source, e.g. American individuals willing to sell me some and ship it to me. I don’t know what the chances would be of shipments’ getting blocked at the border, but I’ve bought supplements from an American company that advises buying a maximum of 3 bottles at a time to prevent border issues, which is a bit worrisome.