Dear Soylent backer,
It’s been about 2 weeks since you received your starter kit, and your Soylent order has not yet shipped. You probably won’t be surprised to learn that scaling up our fulfillment operations has taken longer than expected.
Please accept our sincere apologies, and know that we are doing everything we can to fulfill your orders. As the first group of customers to receive your starter kits, your orders are at the front of the fulfillment queue and will continue to ship over the coming weeks.
A t-shirt is no substitute for your Soylent shipment, but we’d still like to send you one as a token of appreciation for your patience as we get our fulfillment up and running.
Click here to select your shirt size. Please complete the form before Friday 5/16. We’ll send out your shirts after that date.
(If you have already ordered a t-shirt, you’ll be getting two. Congrats: with the proper refrigeration, that’s half of Rob’s wardrobe for six months!)
Thank you again for your support and patience,
The Soylent team
“Your Soylent will be arriving in the next two weeks” isn’t the only mistruth on your starter kit insert card:
Our Instagram account is now @Soylent.
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