Subscription Login


#1

I am not consuming Soylent as fast as it ships to me, so I would like to put my subscription on hold until I catch up. However, according to the web site (click “manage” near the top, takes me to the “manage subscription” page) the email address I used to set up my subscription in the first place (the one attached to this Discourse account) is not in the system.

@JulioMiles could you please take a look at this and tell me what I need to do? I primarily need to figure out why it thinks I do not have an account when I clearly have a subscription set up with this email address and there is a credit card on file.


#2

IIRC it is not automatic when you set up your subscription, I believe you will need to set up a new account yourself the first time you want to login after setting up your subscription.


#3

I went through this, and yes. This is true. You have to make an account, and it will automatically connect with your order and allow you to manage it.


#4

The site will not even load now. Too much Flash, I guess. Stuck at the “loading” screen. Yesterday it crashed Firefox after the Flash was all messed up and made the browser window go crazy.


#5

Got it working, finally. Created my account, info was already in there and I was able to update it.