Upgrading from 7 to 14 bags


#1

@Soylent I’m enjoying Soylent very much and finding out that 7 bags will not be enough for my monthly needs. Can my account please be upgraded to 14 bags? My account email is the same as the one I use here.
I nervous about canceling my order and re-ordering. I don’t want to wait the 6+months I waited for my current subscription.
Thanks


#2

If you reorder with the same email address that you used on your first order, you won’t have to wait as long. Reorders are generally processed in a couple of weeks.


#3

To add and confirm what @Cobalt said, if you have already received a shipment and use the same email address, you could cancel and reorder a year later and still keep the same priority level. I’ve upgraded by canceling and resubscribing without any problems or delays.


#4

@DtEarth It looks like a member of our email support team upgraded your subscription to 14 bags. Thanks for touching base – glad to hear you’re enjoying enough to want more!


#5

Thanks Soylent and other forum members for answering my question/concerns. Looks like things have been taken care of.