Any news on this? Did you visit their office?
I’ve just placed an order for 90 meals on December 3rd. Wish I’ve seen this thread before I ordered.
Starting in July or August this year, I’ve ordered quite a lot boxes (mostly 90 meal packs) and was pretty happy with their product, as well as their service. I even had a monthly subscription (at first this was not possible), but it was stopped after the first month because of some issues with the subscriptions / PayPal. I’ve decided to place a regular order (90 meals / €165) in the meantime.
Before subscriptions were possible, they threw in some additional meals for free to compensate for the price difference of a single order vs. subscription, after I stated I’d rather have a subscription. Also, I’ve won a free 30 meal pack with their “guess the number of packs” giveaway on Facebook. I’ve always been able to choose the exact number of meals for each flavour for my variety pack orders. Always had my orders either the day after ordering or the next. Every time I’ve received complete orders (sometimes more than I ordered) and never “unfit for consumption”.
So I was pretty satisfied, until now. Perhaps they’ve vanished? I called my bank but unfortunately they cannot take back the money since I had paid with iDEAL. I live in The Hague, but I’ll be in Amsterdam next Wednesday, so I might drop by their office, although I don’t expect much more than a closed/locked building.