So I wrote to Soylent to let them know exactly how we felt and how much business they were losing (in dollar terms) from us switching to a competitor. Not surprisingly I got a canned email response that I’m sure they send to everyone who has any complaint at all about the product.
Thank you for getting in touch, we appreciate your feedback. We understand that you are concerned about the change in our formula. Our product development team continues to test out varying formulas and methods and will take all recommendations so I have made sure to pass along your comments to our team for consideration.
We are always working to provide excellent products and constantly working to improve all aspects of the customer experience. Thank you for your thoughts.
We appreciate that our users participate in the creative process and we hope you will continue to view our formulas critically. Please feel free to contact me with any further questions or concerns.
Meaningless. Ah well, at least we can leave knowing we made our views known. RIP Soylent.