What to do about this fraudulent order that I did not place?


I just received a confirmation email for an order that I didn’t place, and I’m not on the subscription plan.

With a ten-day customer service turnaround, what in the world can I do to troubleshoot this in time to avoid being charged?

I have to say, it’s pretty disappointing that there’s no recourse other than posting on these forums to deal with something as serious as a billing / possible fraud issue.


  • Krib


I moved 6 posts to an existing topic: Official single order & general customer feedback